Help CenterFrequently Asked Questions
How do I join an Auction?How do I bid?Where are you located?Satellite Location: What are they and how to pick up from one?How are items sold?What is a buyer’s premium?Can I look at the items before I bid?Can you just come in and buy 'stuff'?Do you test the products to make sure they work?How do I pay my invoice?What if my lot doesn’t work when I get it home?Where do these products come from?How do I consign (sell) something at Auction?Can I unbid/retract a bid?Can I use Tax Exempt?What if I won something and now I don’t want it?How do I schedule an appointment?What if I can’t make any of the available time slots?Why did you charge my card?Can I pick-up last night’s auction win today?Do you offer weekend pick up?When are you doing Live Auctions again?When are you coming back to <satellite location>?Why Am I Banned from Bidding?