Help CenterWe do our best to identify any obvious issues with the items we sell. When possible, we plug in large appliances to verify that they power on. Some items — like stoves or built-in appliances — can’t be tested on-site. And due to the volume of lots in each auction, we aren’t able to fully test every product.
We provide high-quality photos and detailed descriptions to help you make an informed decision before placing a bid.
🛠️ Post-Pickup Inspection Window
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You have 14 days from the time of pickup to report any visual or condition issues to our office for review.
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You have 30 days from the time of pickup to test any appliance or electrical product and report any concerns — unless the item was sold with known issues noted in the lot description.
If any issues arise with your lots, please contact us at (607) 865-6951.